Benefit card no longer supported....

Question

I am trying to pay a provider bill using my benefit card. I have made 4 payments in 2025 of this exact nature, with no problems.There is also enough money in the account to cover this payment. The last two months, after entering my benefit card number, I am get the following error message: "Your card does not support this type of purchased. Please review it and try again." Can you tell me why I am unable to use my benefit card to make these payments? Thank you

Trey Tompkins · Answer

The specific response you are seeing is generated by the vendor so the wording of the response does not identify the source of the issue. However, if you were able to use the card previously at the same vendor and your account had enough funds for the transaction, this transaction may be subject to a monthly maximum transaction limit. These types of limits are found with Transportation (Mass Transit and Parking) Reimbursement Plans. To confirm the exact source of this issue, please contact us Admin America by phone at (770) 992-5959.