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Admin America, Inc.
Alpharetta, GA 30005

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Hello Everyone,

We are reassessing our organization controls for security, availability, confidentiality, processing integrity, and privacy. Please see the below for reference:

Security:Information and systems are protected against unauthorized access, unauthorized disclosure of information, and damage to systems that could compromise the availability, integrity, confidentiality, and privacy of information or systems and affect the entity’s ability to meet its objectives.

Availability: Information and systems are available for operation and use to meet the entity’s objectives.

Processing integrity: System processing is complete, valid, accurate, timely, and authorized to meet the entity’s objectives.

Confidentiality: Information designated as confidential is protected to meet the entity’s objectives.

Privacy: Personal information is collected, used, retained, disclosed, and disposed to meet the entity’s objectives.

Please keep in mind that you will still have access to what you need to preform your job description functions. Multiple meetings have been held with each team’s managers to determine what access is needed to continue to perform your work as normal. If you believe you should have access to additional permissions or another department’s information, please submit an IT Support Case in Salesforce. Post in the Case what information it is that you need access to and why you specifically need access to it. Make sure to tag your Team Manager and Team Executive within your post.



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General Systems Overview














General Systems Overview Continued













WEX Health Administrator Portal (Production) Access


Allows you to add and update employer accounts, including plan design and management.


Allows you to view and manage consumer accounts, including enrolling and resetting a password.


Allows you to file claims efficiently from your desktop.
Allows you to view and substantiate claims that have been submitted for reimbursement.

Allows you to process claims across multiple employers as well as print and manage checks.

Allows you to access business performance metrics and data sets.

Allows you to view reports.


Allows you to import claims across employers.


Allows you to set up site defaults and settings, and manage administrator and employer users.


Allows you to view employer requests, service requests and training materials.

Other WEX Health Access








COBRAPoint Administrator Portal Access















Other COBRAPoint Access


Partner Central Access

Permissions are define as:
  • Portal User role: This role gives only basic access to Partner Central. All other security roles are optional.
  • Invoice Access: Gives access to the Invoices tile.
  • Mobile Report Access: Gives access to the Mobile Reports tile.
  • Portal Administrator: Gives user the ability to add users to Partner Central and manage user security roles.
  • Quickbooks Access





    TPAStream Access


    Employee Navigator Access

    Can manage user and settings.

    Can view Personally Identifying Information (PII) Data

    Can view reports

    Can access basic vendor portal functions.

    FTWilliam Access








    Worldview Access



    Podium Access


    Prodoscore Access


    Sharefile Access

    Standard permissions include:
  • Create root-level folders in “Shared Folders”
  • Access to the File Box, a personal storage space to store files for a limited period of time
  • Access the People tab in the navigation bar in order to browse and add new client users to the account
  • Add users to the Shared Address Book which allow other employee users to see these contacts in the system

  • These permissions allow this user to change account branding, gives access to tools regarding account history, and configuration of SAML settings.

    These permissions allow this user to change account payment methods, alter account plan type, view billing information, or cancel the account.

    These permissions allow this user to create and manage access to other file repository services.

    These permissions allow this user to set up the automation of folder directory creation and file upload portals.

    RingCentral Access


    Server Access





    Submission Summary

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    Admin America logo

    We provide expert welfare benefit plan advice to both brokers and businesses. With 30+ years of experience, we’ll ensure that you’re always getting the best guidance from the most professional company offering both administration and compliance.

    Admin America, Inc, Employee Benefit Consultants, Alpharetta, GA

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